Customer Service Representative
|Title:||Customer Service Representative|
|Job Title:||Customer Service Rep - VMC FD|
|Location:||St. Louis City|
Full-time position in Customer Service, will work in a busy full service veterinary clinic. Duties include but are not limited to: assisting our customers with scheduling patient appointments, checking clients in upon arrival, cashier duties, taking messages, notifying staff of emergencies, referring calls to other HSMO departments as necessary, maintaining accurate records in AMCMA databases, maintaining client and patient confidentiality of information, answering questions relating to veterinary procedures, and general animal health care. Customer Service Representatives are expected to be able to direct questions to our medical team (assistants, licensed techs, or veterinarians), as needed. Previous customer service experience required; call center and animal health knowledge preferred. Must be available for Saturday and early evening schedules.